Greene King Celebrates Best-in-class Repairs & Maintenance Performance

Greene King, the country’s leading pub company and brewer, has named the winners in its annual Repairs & Maintenance Contractors Awards.

The October event was part of the annual Repairs & Maintenance Contractors Conference, held at Greene King’s Westgate Brewery in Bury St Edmunds. Around 80 representatives from the company’s contractor network attended the evening session, to celebrate outstanding performance across five award categories and crown the winners.

Greene King’s Property Services Director, Paul Garland said: “This event acknowledges the excellent work which we see throughout the year and on those occasions when the ‘unexpected’ happens in our pubs. These contractors help us to keep doors open and to serve our customers and communities up and down the country.

“The awards recognise excellence in KPI delivery, partnership, and contribution to Greene King’s values and charitable work. Congratulations to all the nominees and winners on the night.”

Award Categories & Winners

The categories were based on performance-related repairs and maintenance (service, quality, process and pub feedback), supported by qualitative input from surveyors and the procurement team.

• Top KPI Performance (Joint Winners): Forest UK Ltd & Chantry TV

• Above & Beyond: South Coast Catering Ltd

• Most Improved (Growing Stronger): Jet Through Ltd

• Consistent Performer: Maintain-A-Drain

• Charitable Contribution: Cubitt Theobald Ltd

ENDS

NOTES TO EDITORS

Greene King is the country’s leading pub company and brewer with c.2,600 pubs, restaurants and hotels across England, Wales and Scotland. 

At Greene King we are passionate about delivering our purpose to ‘pour happiness into lives’. That’s for our customers, our team, our pub partners, our suppliers and the communities in which we live, operate and serve. Founded in 1799 with offices in Bury St. Edmunds, Suffolk and Burton on Trent in Staffordshire we employ around 40,000 people across the group with three divisions: Greene King pubs, Destination Brands & Ventures, and Brewing & Brands.  

• Greene King pubs: Greene King pubs is our mainstream pub brand located where people and communities come together; pubs enjoyed in cities, towns and villages throughout the country with clear ambition to be “The Nation’s Most Loved Pub Brand”. Pub Partners runs our tenanted and leased pubs business and Hive and Nest franchise pubs.  

• Destination Brands & Ventures: Destination Brands is a portfolio of distinct brands which includes Hungry Horse, Chef & Brewer, Farmhouse Inns and Flaming Grill that bring friends and family together, delivering great service, quality and value for money for a range of eating out and drinking occasions. Venture includes Hickory’s, Premium (Crafted Pubs & Metropolitan Pub Company) and Hotels which operate autonomously of Greene King’s managed pub brands.    

• Brewing & Brands covers the brewing sides of the business. Quality ales are brewed at the Westgate brewery in Bury St Edmunds and the Belhaven Brewery in Dunbar. Our industry-leading portfolio includes Greene King IPA, Old Speckled Hen, Abbot Ale, Ice Breaker and Belhaven Best and our premium beers, Level Head and Flint Eye, brewed for the modern-day drinker.

For media enquiries please contact pressoffice@greeneking.co.uk

Third-party news items that are posted on the Guild website come from press releases and emails received by the Guild. These are posted as they have been received. Their publication on the Guild website is an informational service only and is neither an endorsement of the content, nor its sender, by the Guild. For enquiries, please use the contact details that can be found at the bottom of each post.