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21st June 2023

New General Manager plans to do Shepherd Neame’s £1.4m refurbishment justice at the reopened Crown, Chislehurst

Reopening a pub which has undergone a £1.4m makeover could be seen as a daunting prospect, but new Shepherd Neame General Manager Gareth Griffiths is up for the challenge.

The price tag for the refurbishment of The Crown at Chislehurst by the independent family brewer and pub company was the biggest Gareth had dealt with in his career to date, but his previous hospitality experience in some of the capital’s busiest venues stood him in good stead.

The Crown recently opened its doors again to customers after a 12-week refurbishment which included a bespoke bar, new Orangery and renovated outside space, as well as redecoration inside and out, including its nine luxurious rooms.

Gareth, 37, said: “I have reopened a couple of pubs before but never this big a refurbishment. It’s a challenge that I am happy to take on!

“The feedback on the pub itself has been amazing from everyone since it reopened. The quality is there in every aspect of the project, and myself and the whole team are very passionate about making sure we reflect that in our offer. It is a really spacious building so there is so much potential – the size of the dining room is particularly impressive.”

The 37-year-old, who lives in Sittingbourne with his wife and two daughters, started out in the industry after moving to London following completion of a degree in photography.

Working for Young’s, he spent five years working his way up to General Manager, being promoted from Deputy Manager at the Wheatsheaf, one of Borough Market’s busiest pubs to General Manager at the Bunch of Grapes in London Bridge.

Before heading to Chislehurst, he had been running the Earl of Camden pub for the Stonegate Group, and one thing which attracted him out of central London – but still within a London borough – was the chance to work for Shepherd Neame.

“Working for an independent, family-run company was a major draw for me,” he said. “They are incredibly supportive and collaborative, so I have the opportunity to have a real say in how the business runs. I plan to do the investment Shepherd Neame has put into The Crown justice, by providing super-efficient service.”

His move to Chislehurst has also proved a boon for family life, as being on the edge of Kent, it is just a 30-minute journey either way for wife Karolina to bring their daughters to visit, and for his commute.

The pair share a mutual love of hospitality as it brought them together initially – they met through Gareth’s first job in a pub when he moved to London.

Gareth added: “It is a really exciting time to join Shepherd Neame, and we have been really pleased with how everything has gone since reopening. We are expecting the new outside bar to be very busy during the summer months ahead!”

The Crown is nestled on the edge of Chislehurst Common, and, to coincide with its new look, a delicious new menu is on offer, using the finest seasonal produce to refine and reimagine British pub classics. The pub offers breakfast, lunch and dinner, as well as light bites or sharing platters, for those just stopping for a snack with their drinks.

You can find The Crown at in School Road, Chislehurst, BR7 5PQ. To find out more, visit, call 0208 467 7326 or follow @Crownchislehurst on social media.


About Shepherd Neame

Shepherd Neame has been based in the market town of Faversham, Kent for over 300 years. Perhaps best known for great British classic ales such as Spitfire Amber, which carries the Royal Warrant, its diverse portfolio includes Five Grain Lager, Bear Island East Coast Pale Ale and Bear Island Triple Hopped Lager, and the Whitstable Bay Collection. It also brews international lagers under licence including Samuel Adams Boston Lager and premium Thai lager Singha. The independent family business boasts an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline.

Shepherd Neame is not responsible for the content on third party websites.

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